Yes, changes can be made to your order within 1 hour of placing. If the order has been processed or dispatched, we are unable to make changes.
To amend your order, contact our team at email@example.com or call 01 4976129. Online customer service is available Monday- Friday 10.00am-5.30PM
Yes, changes can be made to your order within 1 hour of placing. If the order has been dispatched, we are unable to make changes.
To amend your shipping address, contact our team at firstname.lastname@example.org or call 01 4976129. Online customer service is available Monday- Friday 10.00am-5.30PM
Sometimes manufacturers make mistakes and there are faults in clothing. If you believe something you have purchased is faulty please tell us as soon as possible.
Email our team at email@example.com with order details and images of the fault.
We do require the item to be returned to us for inspection. If we determine a genuine fault, the item will be replaced or refunded. You can return the item for free via An Post.
If the product you need is out of stock, please reach out to our team at firstname.lastname@example.org who can advise on a restock date or if the product is end of line.
Alternatively set a “back in stock notification” on the required product to alert you when it returns to stock.
In the interest of hygiene, once opened; tights, socks, face masks, and underwear are not returnable or exchangeable unless faulty. Tights will arrive to you with a security seal sticker on the pack. Once this is broken the tights cannot be returned.
All sizes listed on our website are UK sizes. As some dance shoes fit quite differently to each other, each individual product has a sizing recommendation in the Product Details section. The easiest way to pick the correct size will be to find a pair of your own shoes that fits well, check what size these shoes are (in UK size) and then follow the "Fit" advice in the Product Details section.
We've got handy size guides available from each of our tights suppliers. They can be found on each product's page. In general, these size guides are quite accurate but from personal experience (and personal preference) I always find my recommended size and then buy one size up from that. This may sound a little crazy but I am a member of the pulls-her-tights-up-to-her-ribs-brigade. I hate too-small tights that pull down constantly. My enemy is a pair of tights that I can't pull up without ripping so I always go a little bigger than I SHOULD need just to be safe.
If you're worried that they'll be saggy and baggy on your legs, don't be. Just make sure to buy a microfibre tight. Microfibre dance tights are super stretchy but also super clingy. They'll hug your legs snuggly and could even sculpt a delicate calf into swing-set pole.
We do not sell pointe shoes online. We believe, above all, in safe dance practice and that means having pointe shoes fitted correctly by professionally trained fitters.
We fit pointe shoes in store by appointment and offer a virtual fitting service. Check out our Pointe Shoe Appointments page for more information.
Yes. We sell two types of gift voucher.
Online Gift Vouchers – Online Gift Vouchers are sent electronically and allocated to the email provided at checkout.
Payment for the gift voucher will be charged upon purchase.
In Store Gift Cards – A physical card for use in-store. If ordered online this voucher will be posted to you or chosen recipient. An ideal gift for any dancers about to go en pointe who require a pointe shoe fitting in store!
No, you dont need account to use voucher
After purchase you will receive an email that contains a unique gift card code that you can use at checkout to redeem its value.
You can share your GIFT CARD CODE with anyone.
Keep your GIFT CARD SAFE as it is not assign to your account.
No. Unfortunately gift vouchers are processed through two different systems. An online voucher cannot be redeemed in store.
No. Unfortunately our gift vouchers are processed through two different systems.